Introduction to Operations Management – Part I

Current Status

Not Enrolled

Price

199.99 €

Get Started

Take this Course

Course Content

Course Introduction
Intro Operations 1
Intro Operations 2
Chapter 1 - Defining Operations
0101 – Content Chapter 1 – Defining Operations
0102 – Defining Operations
0103 – Operations for Goods and Services
0104 – History of Operations Management
0105 – Defining Processes. Processes and Operations
0106 – Core and Support Processes in Organisations
0107 – Defining Supply Chain, Tiers and Vertical Integration
0108 – Defining the Value Chain
0109 – Outsourcing and Insourcing
0110 – Customer Relationship Management
0111 – Customer Service Management
0112 – Demand Management
0113 – Order Fulfilment Management
0114 – Flow Management
0115 – Supply Relationship Management
0116 – Product Development and Commercialisation Management
0117 – Returns Management
0124 – Ethics and Sustainability
Chapter 2 - Strategy and Operations
0201 – Content of Chapter 2
0202 – Corporate Strategy and Operations
0203 – Strategic Planning Process
0204 – Company Mission Statements
0205 – Strategic Choices. Cost, Quality and Customer Service
0207 – Overall Strategy and Operations Strategy
0208 – Basic Financial Parameters
0209 – Financial Evaluation of Operations
0210 – Financial Performance of Operations
0211 – Productivity Performance Measures. Examples
0214 – The Balanced Scorecard Model
Chapter 3 - Product and Service Design, Capacity and Processes
0301 – Content of Chapter 3
0302 –
0303 –
Chapter 4 - Quality Management
0401 – Content of Chapter 4
0404 – Evolution of Quality and Quality Management
0405 – Review of Basic Statistic Parameters
0406 – Normal Distribution, z-value, and Service Level
0407 – Statistical Sampling based on Hypothesis Testing
0408 – Concept of Total Quality Management
0409 – Quality Issues and Effects on Costs
0410 – Cost of Conformance and non-Conformance
0411 – Quality Gurus and their Achievements
0412 – Quality Awards and Certification
0413 – The Seven Basic Tools of Quality Management
0414 – Applications of the Seven Quality Tools
0416 – Manual versus Process-wise Production. Tolerances
0417 – Process Capability Ratio and Index
0418 – Common and Assignable Causes of Variation
0419 – Sampling and Control Charts
0423 – Control Charts for Discrete Data
0422 – Control Charts for Continuous Data or Variables
0424 – Process Evaluation using Control Charts
0425 – Control Chart, UCL and LCL with 𝜇 and 𝜎 known
0427 – Control Chart, UCL and LCL with 𝜇 and 𝜎 unknown
0426 – Control Chart, UCL and LCL with 𝜇 and 𝜎 known. Exercise
Chapter 5: Importance and Principles of Forecasting
0501 – Content of Chapter 5
0502 – Importance of Forecasting
0503 – Overview of Forecasting Methods
0504 – Qualitative Forecasting Methods
0505 – Time Series Forecasting Methods
0506 – Causal Forecasting Techniques
0507 – Time Series Forecasting: Naïve and Simple Forecasting Method
0508 – Time Series Forecasting: Accuracy and Definition of Errors
0509 – Adding Errors to the Forecasting Table
0510 – Weighted Moving Average Forecasting Method
0511 – Exponential Moving Average Forecast
0512 – Trend Adjusted Exponential Moving Average Forecast
0513 – Linear Regression – Least Squares Method
0514 – Forecasting with Seasonal Effects without Trend
0515 – Seasonal Effects with Trend
Chapter 6 - Aggregate Planning
0601 – Content of Chapter 6
0602 – Overview of Production Planning Horizons
0603 – Planning Horizons and Actions over Time
0604 – Aggregate Planning Strategies
0605 – Aggregate Planning – Working Example
0606 – Calculating the Basic Parameters
0607 – Production Parameters for the Chase Strategy
0608 – Cost Parameters for the Chase Strategy
0609 – Production Parameters for the Level Strategy
0610 – Cost Parameters for the Level Strategy
Chapter 7 - Independent Demand and Inventory Management
0701 – Content of Chapter 7
0702 – Definitions Related to Inventory
0703 – Importance of Inventory
0704 – Total Value of Inventory
0705 – Rotation and Throughput
0706 – Cost2Cash and Cash2Cash Cycles
0707 – Inventory Instability and Bull Whip Effect
0708 – Demand Inventory Models
0709 – Cost Elements of Inventory
0710 – Total Annually Inventory Costs
0711 – Simple EOQ Model
0712 – Simple EOQ Model: Exercise
0713 – Effects of Quantity, Order Costs and Holding Costs on EOQ
0714 – EOQ Model with Varying Purchase Price
0715 – EOQ Model with Varying Purchase Price: Exercise
0716 – Q-order model and ROP
0717 – Inventory Position and ROP
0718 – Varying Demand ROP and Service Level
0720 – Varying Demand and Lead Time: Exercise
0721 – P-order Profile or Periodic Review Model
0722 – Inventory Classification, ABC Model
Chapter 8 - Project Management
0801 – Content of Chapter 8
0802 -Evolution of Project Management
0803 – Examples of Projects
0804 – Defining a Project and Project Management
0805 – Projects, Programs and Operations
0806 – Origin of Projects and Portfolio
0807 – Project Evaluation and Selection
0808 – Project Management Process
0809 – Different Project Management Environments
0810 – Project Management in a Modern World
0811 – Ten Steps of Project Management
0812 – Creating the Work Breakdown Structure
0813 – Activity Precedence and Scheduling
0814 – Project Scheduling, Critical Path and Gantt
0815 – Project Cost and Critical Path Position
0816 – Project Budget
0817 – Project Duration Reduction Methods – Problems and Solutions
0819 – PERT and 3Point Method for Duration Calculation
0820 – Project Duration and Probability using PERT or 3Point
0821 – Project Duration and Probability using Monte Carlo
0822 – Risk Management in Projects
0823 – Project Execution and Follow Up
0824 – Principles of Earned Value Management
0825 – Software for Project Management

Welcome Back

Pick Up Where You Left Off